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Public Service Handbook 2024

Public Service Handbook 2024

PUBLIC SERVICE HANDBOOK

TABLE OF CONTENTS

Chapter 1: General provisions

  1. Delegations

  2. Prescribed forms

  3. Reporting, monitoring, evaluation and compliance


Chapter 2: Conduct, financial disclosure, anti-corruption and ethics management

  1. Code of conduct

  2. Financial disclosure

  3. Anti-corruption and ethics management


Chapter 3: Planning, organisational arrangements and service delivery

  1. Strategic plan: Organisational structure

  2. Human resource plan

  3. Organisational functionality assessment


Chapter 4: Employment matters

  1. Occupational classification system

  2. Job evaluation and job grading systems

  3. Occupational specific dispensation (OSD)

  4. Leave

  5. Working hours and overtime

  6. Remuneration and other benefits

    1. 2019 Incentive policy
    2. Sessional assistance
    3. Foreign service dispensation (FSD)
    4. Medical assistance
    5. Danger allowance
    6. Housing allowance
    7. Long service recognition
    8. Allowances for personnel serving executive authorities
    9. Inclusive flexible remuneration package system (MMS)
    10. Local subsistence and camping allowance
    11. Acting allowance
    12. Financial manual 2018
  7. Working environment

  8. General conditions of appointment

  9. Developmental programmes

  10. Transfer and secondment from and to public service

  11. Appointment of persons on grounds of policy considerations (special advisers)

  12. Termination of service

  13. Performance management

  14. Training


Chapter 5: Senior management service

  1. Overview

  2. Recruitment and selection

  3. Remuneration and conditions of service

  4. Performance management and development

  5. Competency-based selection

  6. Ethics and conduct

  7. Misconduct and incapacity

  8. Employment of heads of department

  9. Financial disclosure

  10. Grievances

  11. Training and development


Chapter 6: Information management and electronic government

  1. Acquisition, management and ICT resources

  2. Information security standards

  3. Information management and use of ICT

Department of Public Service and Administration