DPSA Knowldge Management Specialist, Ms Sebenzile Zibani, addressing national department representatives

Today, the Learning and Knowledge Management (KLM) unit of the Department of Public Service and Administration (DPSA), hosted the second National Knowledge Management Forum this year at the Government Communication Information Services (GCIS) Head Office, in Hatfield, Pretoria.

The Forum was attended by 40 Knowledge Management (KM) specialists, representing a large position of national departments.

Speaking at the event, DPSA Knowledge Management specialist, Ms Sebenzile Zibani, outlined the implications of the recently completed Knowledge Management Maturity Assessment Report, which found an uneven understanding and levels of implementation of Knowledge Management across national and provincial departments.

The National Knowledge Management Forum was more of a working session that sought to respond to the shortcomings that had been identified in the maturity assessment report through facilitated group work, and with an end-goal of developing a Knowledge Management Roadmap.

“There is an acknowledgment of the need to manage knowledge by the national and provincial spheres.

“Less than 50% provincial departments are at the reaction phase, which means that the knowledge management in these organizations is random, unplanned and there are minimal to none Knowledge Management activities within the organization.

“Now signed-off by the DPSA, the framework provides much-needed guidelines on the implementation of Knowledge Management initiatives across the Public Service,” said Ms Zibani.