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DG Yoliswa Makhasi to lead a webinar on the significance of the Public Service Charter


Public Service and Administration, Director-General, Ms Yoliswa Makhasi will, tomorrow, Wednesday lead a conversation to reflect on the significance of Public Service Charter as a social contract between government, public servants and citizens.

Panelists will use the platform to share their views on how to create a conducive work environment within which public servants are be able to deliver quality services, and how to emulate the ethos of Charlotte Maxeke by working towards s responsive public service.

Representatives from government and civil society will ventilate on what modern world’s dictates in establishing conducive working environments, the kind of institutions are required or should be striven for to establish integrated systems that promote effectiveness, economy and efficiency.

The Service Charter, which the state as an employer and trade union parties representing workers are signatories- is part of the measures introduced by Government to reinforce all partners’ commitment to service delivery improvement for the benefit of all citizens.

The Charter pledges a public service that is professionalised, trained, capacitated, effective, efficient and development-oriented. It commits public servants to serve citizens promptly, courteously and help them make the right choices in accessing services.

The Webinar, which forms part of activities for the Integrated Public Service Month (IPSM), will be held under the theme: “The Year of Charlotte Maxeke–a resilient public service responsive to the coronavirus pandemic”.

The theme seeks to celebrate the life of the late liberation struggle hero, Charlotte Maxeke through emulating her ethos and values that she demonstrated as public servant as reflected in the Public Service Charter.

It also aims to reinforce government’s commitment to instill a sense of pride of being a civil servant and calls on public servants to be ethical, committed and live the principles of Batho Pele.