Programme 5: Government services access and improvement

Service delivery improvement, citizen relations and people participation

Policy

04 Jul 2025
Directive on service delivery improvement plan (sdip)
Files:
- Directive
04 Oct 2022
Implementation of the bato pele revitalisation strategy (2022)
Files:
30 May 2022
Batho pele revitalisation strategy 2021
Files:
- Strategy 2021
25 Feb 2008
Directive to departments on the submission of service delivery improvement plans (sdips)
Files:
- Directive