The National Batho Pele Excellence Awards that celebrate excellence in the Public Service for the contribution made to South Africans will be held at Birchwood Hotel, east of Johannesburg on Friday, 30 October 2020.
Public Service and Administration Minister, Mr Senzo Mchunu, is scheduled to confer certificates of excellence to men and women who are working tirelessly to deliver quality services to citizens.
The awards recognize the values of improving service delivery, professionalising the public service to achieve the goals of the National Development Plan (NDP).
The National Batho Pele Excellence Awards (NBPEA) represents a concerted effort by the Ministry for the Public Service and Administration (MPSA) to intensify the creation of an ethical and capable state.
The objective is to promote a new culture of dedication, integrity and effective servitude by encouraging collaboration in effective delivery mechanisms, instilling knowledge management within the public service, and sharing best practices based on tested experiences.
The awards further promotes sharing of best practices, learning, rewarding good performance and gauging citizen satisfaction towards government performance.
Minister Mchunu said: “These accolades continue to inculcate and institutionalise a culture of servitude, characterised by a sense of belonging and caring when serving citizens.
“The public servants being recognized present a serious and committed move by the Government towards transforming and professionalising the Public Service, improving service delivery as well as putting into operation some of the building blocks towards the realisation of a capable, ethical and developmental state envisaged in the NDP,” he said.
The Batho Pele Awards Categories
There are two streams of categories, which include those open for public nomination, and those not open for public nominations.
Those not open for the public nominations are the Best Director General (National) of the Year, Best Head of Department of the Year (Provincial Government), Best Provincial Director-General of the Year, Best Functioning Provincial Department of the Year and Best Functioning National Department of the Year.
Those open for public nominations are Best Performing Senior Management Service (SMS) member of the Year (level 13-15), Best Front-Line Service Delivery Employee of the Year, Best General Worker of the Year (Level 1-5), Best Operational Employee of the Year (L6-12), Best Batho Pele Team of the Year and Best Implemented Programme or Project of the Year.
The first prize, as per tradition will go to the Outstanding Batho Pele Winner of the Year pulled out of 4 individual categories such as the Best Performing Senior Management Service (SMS) member of the Year (level 13-15), Best Front-Line Service Delivery Employee of the Year, Best General Worker of the Year (Level 1-5) and the Best Operational Employee of the Year (L6-12).
Under the Life-Time Achiever in the public service area, the category is divided between the Dr Nelson Mandela Life Time Achiever and the Albertina Sisulu Life Time Achiever Awards.