Compliance reporting portal

Welcome to DPSA's ICT and KM Compliance reporting portal.

This portal will be utilized by departments to submit the required compliance information regarding ICT and KM determinations and directives. Each directive has its own link, allowing departments to submit their information accordingly.

Departments are required to submit compliance information from 1 July 2025 until 30 August 2025 on the following determinations and directives as they have been published.

For full details of the DPSA's compliance monitoring process and plan, please click on the circular and monitoring plan.

1. Knowledge Management in the Public Service
2. ICT Service Continuity in the Public Service

The portal will "remember" your session should you not complete the form submission, and take you back to where you stopped.

For full details of the DPSA's compliance monitoring process and plans for both directives, please click on the circular and monitoring plans below.

1. Monitoring compliance to DPSA’s ICT directives in the public service
2. Monitoring plans
   • KM monitoring plan
   • Monitoring plan ICT service continuity April 2025

DPSA handbook

The DPSA handbook is a collection of directives and determinations relevant to the public service.

Submit compliance reports

Please note that the following links resides on a different domain

• Submit Knowledge Management Compliance report
• Submit ICT Service Continuity Compliance report

Support and queries

Departments are required to log a request for the compliance portal credentials (username and password) in order to access and submit on the portal. Use the following link to log a request: New support request · Starter Portal

1. Prudence Kolman, 012 336 1015, email
2. Tebogo Kabai, 012 336 1034, email
3. Sebenzile Zibani, 012 336 1033, email