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Monthly Archives: November 2023

As the government strive to build a prosperous and united South Africa, the goal of a capable and ethical Public Service becomes paramount. Recognising the need for improved service delivery, the Government Service Access and Improvement (GSAI) Branch of...
In today's rapidly changing world, organizations need to be prepared for potential disruptions and incidents that may impact their operations. The Department of Public Service and Administration (DPSA) recognizes the importance of business continuity and has taken significant strides...
Public Service and Administration Deputy Minister, Dr Chana Pilane-Majake engagement with various stakeholders in Hammanskraal, north of Tshwane on Wednesday is expected to develop effective strategies to improve service delivery in the area.      The purpose of the stakeholder engagement...
The fraudulent activities that have wounded the country’s democracy has also shaken South Africans faith in government institutions, says President Cyril Ramaphosa. “Corruption has wounded our democracy and shaken people’s faith in our institutions. If corruption is not arrested, the...
In a collaborative effort with the Independent Electoral Commission (IEC) and the Eastern Cape Home Affairs, the Minister for the Public Service and Administration, Ms. Noxolo Kiviet, launched the voter education weekend outreach by visiting the Hankey community in...
A Reflection on the Invaluable Contributions of Dedicated Individuals In the fast-paced world of public service, where change is constant and challenges abound, it is crucial to acknowledge and appreciate the steadfast dedication of our long-serving public servants. Today, the...
A research study by the DPSA’s Branch GSAI, entitled State of Public Service Delivery: A Citizen-Centred Assessment  (2023), revealed that the government’s regulated service delivery improvement mechanisms are being implemented by national and provincial departments in a piecemeal, fragmented,...
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Editor: mosesm@dpsa.gov.za
Sub Editor: Nthambeleni.Gabara@dpsa.gov.za