The Deputy Minister for Public Service and Administration, Ms Sindisiwe Chikunga, said the increasing expressions of dissatisfaction by citizens in the form of petitions and service-delivery protests are not only about service delivery but also about the failure of...
The draft directive of the Service Delivery Improvement Plans (SDIPs) will see government departments fast tracking quality services to citizens with speed, integrity and excellence.
The SDIPs seek to identify critical (key) services that are poorly performing across sector departments...
Implementing citizen-centered service delivery
Public Service and Administration Minister, Mr Senzo Mchunu, says South Africa needs a public service that is ethical and free of all forms of corrupt activities and that is citizen-centered.
Minister Mchunu was speaking at the launch...