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ETHICS








































                    Anti-corruption hotline



                                  yielding results








         Some people turn a blind eye to    found guilty of misconduct. For its role in   R420 million was recovered and
         corruption for fear that reporting it   these successes, the hotline was given   returned to the public purse. While
         will jeopardise their careers, or even   a stamp of approval.         ordinary citizens are encouraged to
         their lives. But there are laws that                                  report corruption, public servants are
         protect whistle-blowers or people who   “We are making a dent as shown with the   obligated to do so.
         report corruption in South Africa. The   numbers: 1 740 officials were dismissed,
         government’s anti-corruption hotline   450 were fined, 140 were demoted, 927   “Public servants are obliged to report
         allows people to report corruption   officials were given final written warnings   incidents of corruption because if
         anonymously and, in this way, protects   and 395 were criminally prosecuted,”   you are aware of something wrong
         their identities.                  says Public Service Commissioner   happening and don’t report it, it could
                                            Sellinah Nkosi.                    mean you are also party to that,” says
         Launched on 1 September 2004, the                                     Nkosi.
         aim of the anti-corruption hotline is to
         create a central database for reporting   But with matters            When lodging a complaint or reporting
         and monitoring cases of corruption,                                   an act of corruption, callers are asked
         while eliminating the duplication of   like corruption, fear          a series of questions pertaining to the
         investigations and resources.                                         act that is being reported. This assists
         The Public Service Commission (PSC),  often stops potential           investigators to narrow their search and
                                                                               zone in on their target.
         as the institution tasked with overseeing   complainants from
         the performance of the public service,                                Once reported, cases are forwarded
         is the custodian of the hotline. Anyone   blowing the whistle.        to the relevant departments and
         can report acts of corruption through the                             public entities for investigation. The
         hotline by dialling 0800 701 701.                                     departments and public entities are then
                                                                               required to provide feedback to the PSC
         From September 2004 to March 2017,   At the end of the 2017-18 financial year,   on the progress made.
         the hotline contributed to identifying   through the successful investigation
         3 655 people who were subsequently   of cases reported through the hotline,

         6         SERVICE DELIVERY REVIEW | Volume 12 No. 1 of 2018
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