Page 4 - Service Delivery Review

From the Editor’s Desk

A Knowledge-intensive closure to 2022

civil society and academia reflected on the
achievements and lessons learned since 2012,
when the NDP came into effect. Notably, the
delegates explored interventions for ensuring
that the Public Service is as close as possible
to the vision of the society that the NDP had set
out to achieve by 2030.

Meanwhile, part of the activities for
commemorating Public Service Month in
September 2022 was launching the third
edition of the 2022 Public Sector Ethics
Survey (PSES) report. The PSES report
provided timely insights into the state of ethics
In a few weeks, the Public Service will be in the Public Sector, adding another layer to
closing what has undoubtedly been a jam- understanding the nature of an Ethical, Capable
packed calendar and opening another for and Developmental State. At the same time, a
the 2023/4 financial year. Apart from regular series of discussions followed the official launch
calendar events that kick-started with the and adoption of the National Implementation
State of the Nation (SoNA), the 2022 round- towards the Professionalisation of the
up might include the Public Service Summit Public Sector in October 2022. The Framework
on the Future of Work, which the Department is a game-changer and represents the point
of Public Service and Administration (DPSA) of convergence of thematic areas that pre-
hosted in early 2022.
occupied the Public Service for most of 2022.
Along with the ongoing review of the relationship Inspired by what was surely a content-rich
between the imagined Future of Work, the year, this edition attempts to capture the
implications of the current Human Resources discussions, insights and lessons learned in
Management regime (and matching the 2022. As slim as it is, and for want of space,
demands of evolving needs of the society that what Service Delivery Review (SDR) vol. 15
the Public Service serves) were re-occurring no. 2 of 2022/2023 offers is a glimpse of the
themes throughout the year. remarkable body of knowledge generated by
the year’s close.
Closely related were four other significant
events in the 2022 Public Service Calendar. The Apart from the aforementioned thematic areas,
Batho Pele Indaba marked the 20 anniversary this edition also carries an assortment of pieces
th
of the White Paper on the Transformation of the ranging from the linkages between knowledge
Public Service, which is better known as the management and the NDP to the latest United
Batho Pele White Paper and released back in Nations E-government survey results. The
1997. edition closes off the round-up of 2022 with
a visit to the Maponya Mall Thusong Service
Linked to the Batho Pele Indaba, public Centre in Soweto, which is still regarded
servants also noted the 20 anniversary of as one of the ground-breaking government
th
the National Development Plan (NDP). This experiments in integrated service delivery.
milestone was marked through a special
conference where delegates from government, Dudley Moloi

4 SERVICE DELIVERY REVIEW | Volume 15 • No. 2 of 2022/2023