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TABLE OF CONTENTS
REGULARS PG
From the Editor’s Desk 4
News in Brief 6
SOUTH AFRICAN - EUROPEAN UNION
DIALOGUE FACILITY SERIES
Future-Proofing Public Service Digital Readiness 12
The Danish Digital Journey 16
Creating Digital Identity for All – Lessons Learned from 19
India
ICT CLOUD AND THE PUBLIC SERVICE
Charting the Western Cape Government’s Cloud 22
Computing Journey
A Pen Sketch of the Department of Cooperative 26
Government’s Cloud Computing Journey
CYBER-SECURITY
SA Government embarks on a cybersecurity awareness 28
drive
What is a Cyber Security Playbook and How Can it Benefit 30
your Security Strategy?
DIGITAL ECONOMY
Kenya and South Africa offer Insights into Digital Economy 32
SERVICE DELIVERY REVIEW | Volume 15 • No. 1 of 2022 3
