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SDR
          SERVICE DELIVERY REVIEW













          A learning magazine for the Public Service
          Volume 15 • No.1 of 2022















































                                                                         •  Creating digital identity
                                                                             for all - lessons learned

                                                                             from India




                                                                         •  Charting the Western

                                                                             Cape Government’s

                                                                             cloud computing journey




                                                                         •  What is a cyber security

                                                                             playbook and how can
                                                                             it benefit your security
               SERVICE DELIVERY REVIEW | Volume 15 • No. 1 of 2022                                     1
                                                                             strategy?
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