Page 23 - DPSA_SDR Vol 12 No.2 2019
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CDWP CASE STUDIES
orphans, was also their bread-winner. management office of the Nyandeni family now has a place to call home
While their only relative, who was also Local Municipality for a shelter of the again. Service delivery intervention
their guardian, lived in the village of Dwakaza orphans. The CDW also wrote is best achieved by an integrated
Mareweni, it was not in the same dwelling about the plight of the Dwakaza orphans partnership of government (i.e.
as the orphans. Ms Rhani assessed the in the Mthatha Fever local newspaper, DHA, Sassa and the Nyandeni Local
state of the damage caused by heavy which is a source of community news Municipality), local businesses (Libode
rain to the Dwakaza orphans. The first to the Nyandeni community. She urged Hardware owner) and civic society as a
intervention was to refer orphans to the the community to provide donations to whole (local congregation of the Emthini
Department of Home Affairs, where the the orphans and help them to secure a Church). It takes a community to build a
necessary assessments were carried place of safety. just, safe and caring society. n
out for a birth certificate registration
process, which was successful. The disaster management office of the
municipality delivered a temporary
With their birth certificates in hand, the shelter to the orphans. As a result
CDW referred the orphans to the South of the newspaper article, the local
African Social Security Agency (Sassa) congregation of the Emthini Church
regional office in Mthatha to assess the visited the Dwakaza orphans and offered
type of social security protection for them blankets, groceries and clothes.
which they may qualify. Sassa offered Weeks later, a local businessman, the
all the orphans child care grants and owner of Libode Hardware in Libode
social relief of distress (SRD) in the form town, visited the orphans and donated
of food parcels. This was a relief to the R2 000 groceries and toiletries. The
orphans as their quality of life improved. hardware owner committed to building
Zamaka Rhani, as a CDW, could not let the orphans a three-bedroomed house
the intervention end there, and elevated with a water tank outside, which was
the Dwakaza’s case to the disaster completed within a month. The Dwakaza
Case study Portfolio of evidence
Bhekithemba Dwakaza, his younger sibling and CDW, Two of the Dwakaza Orphans cleaning their temporary house (offered
Ms Zameka Rhani in Mareweni village by the Nyandeni Local Municipality disaster management office)
Bhekithemba Dwakaza with one of his siblings in the front of the temporary shelter offered to them by the Nyandeni Local Municipality disaster
management office
Volume 12 No.2 of 2019 | SERVICE DELIVERY REVIEW 21