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          Withdraw your medication at the ‘ATM pharmacy’


          Gauteng  Health  MEC   Dr  Gwen   been tried and tested during its pilot   medicine is dispensed. In Gauteng, over
          Ramokgopa says  snaking queues for   phase, which saw 4 000 patients   40 000 patients receive their medication
          chronic  medication at health facilities   withdraw  their medicines  at the ATM   off-site as part of the department’s
          will soon be a thing of the past with the   pharmacy. A total of 18 000 medicines   strategy  to  decongest  healthcare
          launch of the Pharmacy Dispensing Unit   were dispensed during its trial. The PDU   facilities. The PDU is also expected
          (PDU). The PDU is the first of its kind   uses world class technology that allows   to increase the reach to HIV  and Aids
          in Africa. It operates like an ATM; only   patients to enter their unique PIN code   patients and to reduce the number
          in this case it dispenses medication,   to withdraw medication handpicked by   of patients who default on chronic
          giving it the name the ‘ATM pharmacy’.  a robotic arm. Using a two-way Skype-  medication. The MEC said the facility will
                                            like  audio-visual interaction  feature,   be rolled out to other parts of Gauteng,
          “We  have leveraged the ICT  and   patients can also receive counselling at   with the next stop  being Soweto and
          digitilisation economy to  benefit the   the ATM pharmacy.           Diepsloot. “I hope this [PDU] will assist
          health of  our people. The PDU will                                  us in achieving our  target of reaching
          assist us to reduce congestion  in   The  MEC said the counselling  option   the  missing  two  million patients  who
          public healthcare facilities,” said MEC   ensures that the safety of patients is   should be  on anti-retroviral treatment
          Ramokgopa. The Health department, in   not compromised. The  Skype feature   in South Africa. It will also help us with
          partnership with non-profit organisations   ensures that safety is not compromised.   adherence to ART medication,” said the
          Right  to  Care  and  Right  ePharmacy,   Patients can  interact with pharmacists   MEC. n
          launched  the PDU in Alexandra.   on how to use their medication and find
          According to the MEC, the PDU had   out about  the side effects  before the   SAnews.gov.za



          Government steps in to support dysfunctional municipalities

          Cooperative Governance and Traditional   Since 2012-13, a total of R3,4 billion in   as well as infrastructure management,
          Affairs Minister Dr Zweli Mkhize says   Municipal  Infrastructure Grant (MIG)   financial  management as well  as
          the ministry has resolved to step  in to   transfers was stopped and reallocated   governance and administration issues,”
          support  dysfunctional and  distressed   from  underspending  municipalities to   he said. The deployment will emphasise
          municipalities  in a bid to improve   better spending municipalities. Minister   the provision of scarce skills such as civil
          service delivery. The minister briefed the   Mkhize said this is not ideal, as it has an   engineering, construction and project
          media at the Imbizo Centre following two   inadvertent consequence of penalising   management,  financial/accounting ex-
          weeks of briefings from the ministry’s   municipalities  with a lower  capacity,   pertise, town  and regional  planning,
          stakeholders, including the  Cogta   which “punishes” poorer communities.  as well as expertise in governance and
          provincial leadership.                                               administration.
                                            “This cannot continue. Alternatives must
          “The Ministry  of  Cooperative Gover-  be found to support service delivery   It is envisaged that these teams will build
          nance  and Traditional  Affairs, through   to poorer communities,”  said Minister   permanent capacity in these munici-
          its implementing agent, the Municipal   Mkhize.  The minister added that over   palities beyond project implementation,
          Infrastructure  Support  Grant,  has  the same period,  municipalities  failed   the minister said. “Importantly, all
          decided to intervene extensively and   to spend a total of R8,2 billion. Between   supported municipalities will be expect-
          urgently in dysfunctional municipalities   2013-14 and the current financial year,   ed to develop and adopt financial
          and those in distress, in relation to   a total of 55 municipalities  had their   recovery plans to ensure that they
          the development and maintenance   annual MIG allocations stopped at least   become financially stable  and  have
          of  infrastructure,” Minister Mkhize   twice. An analysis revealed that  these   the capacity to independently fund
          said.  The minister noted that  despite   municipalities  have various inherent   their commitments.  “Given the difficult
          government’s successful  infrastructure   constraints that  impede  spending.  The   situation that our country faces as a
          delivery programme over the past   minister said that their poor performance   water scarce country,  consideration
          20 years, accompanied by technical   means these municipalities  can be   is being given to the need to curb the
          capacity-building  initiatives  over the   regarded as distressed or dysfunctional.   non-revenue  water losses through
          years, municipalities still struggle to use                          improving water conservation and water
          the funds allocated to them. He said   “We are approaching the provinces and   demand management in municipalities.
          based on the department’s assessments   municipalities with a concrete proposal   Municipalities contribute to water losses
          and reports,  the performance of a   in the spirit of cooperative governance,   through poorly maintained infrastructure
          majority of  all municipalities  was  still   in accordance with our mandate. The   within  their  water reticulation  networks
          lagging.  Seven per cent of the country’s   situation requires the urgent deployment   and improper asset management.  A
          municipalities  are classified  as well   of Municipal Infrastructure Support   reduction in water losses will save the
          functioning. About 31% are reasonably   Agent  (MISA)  technical  capacity  precious commodity, while contributing
          functional, while some 31% are almost   experts, in the form of district technical   towards improved revenue  collection
          dysfunctional. The remaining 31% are   support teams, who will provide support   and reliability of water supply,” Minister
          dysfunctional, Minister Mkhize said.   to municipalities towards improving   Mkhize said.
                                            service delivery.  The focus of the teams
          Technical  support  teams are  to  be   will be to provide infrastructure planning,   nSAnews.gov.za
          dispatched to struggling municipalities.   delivery,  operation and maintenance

                                                            Volume 11 No. 3 of 2018 | SERVICE DELIVERY REVIEW  5
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