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E-govErnmEnt



                      the fourth industrial revolution and the government of the future:
                     Taking stock of the future of government





          In this article, dr ian roberge takes stock of how the fourth industrial revolution is likely to have an impact on the
          idea of government the world over.

          a few words on the fourth
          industrial revolution


          Professor Klaus Schwab, has observed
          the emergence of what he describes
          as the fourth  industrial revolution.
          According to the founder and executive
          chairman of the World Economic Forum
          (WEF),  this particular revolution is
          not only “characterised by a range of
          new technologies that are fusing the
          physical, digital and biological worlds,”
          it is also having a profound impact
          on  governments,  economies  and
          industries, and even challenging ideas
          about what it means to be human.

          The seeds of the fourth industrial
          revolution  have already been sowed.
          They are seen in major transformations
          across spheres  of  human activities;
          scientific breakthroughs and discoveries
          in the fields of artificial  intelligence,
          robotics, 3-D printing, big data, the
          Internet of  Things  and  biogenetics.
          These developments bring science
          fiction to life.
          The fourth industrial revolution is already
          transforming our daily lives, carrying with
          it opportunities and threats. The benefits
          could be numerous and, in many cases,
          they are unknown since  they will  be
          the result of  forthcoming advances in   debate now so that they have a clear   segments of  society are represented
          science  and technology. The  fourth   understanding of how society expects   fairly, especially since changes are likely
          industrial revolution also carries risks   them to  respond  as issues arise. The   to profoundly affect the way all citizens
          that will need to be managed. However,   quintessential examples are those   live.
          the changes are not necessarily going   from the sharing economy like Uber or
          to  be  linear; they will not simply be   Airbnb, and the threat they pose to the   Governments should  be at the frontier
          extensions of whatever currently exists.   taxi and hotel industries by being able   and  not  simply respond  to  develop-
          Furthermore, the pace of  change is   to avoid a lot of red tape imposed upon   ments post-hoc. They should be defin-
          even harder to predict, short of the   these sectors by government. Despite   ing the boundaries, setting limits so that
          assumption that it will  be at an ever-  their respective launches  years ago,   the private sector does not set the tone
          increasing rate as artificial intelligence   many governments are still struggling to   via technological innovations that leave
          takes up a greater role in enabling and   find appropriate responses to these new   public authorities in a bind. Private sec-
          enhancing change. Although the scope   business models.              tor actors need to be involved in forth-
          and pace of  change are debatable,                                   coming debates, but public values have
          there is little doubt that governments are   The fourth industrial revolution holds the   to be at the forefront of considerations.
          soon going to have to grapple with some   potential for significant  transformation   Through foresight,  planning and other
          very serious challenges.          across sectors of society. Governments   tools as necessary, governments have
                                            cannot let the conversation unfold in a   to identify trends in order to determine
          As  this new era begins,  governments   forum where those at  the fringes  have   where and how they ought to intervene
          need not  plan  for  a  dramatic new   no voice. For that reason, governments   to manage upcoming developments.
          future. Rather, they need to ask the ‘big   have a crucial role to play in structuring
          questions’ that begin to structure the   the debate and in ensuring that all

          8        SERVICE DELIVERY REVIEW | Volume 11 No. 3 of 2018
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