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SDR
          SERVICE DELIVERY REVIEW













          A learning magazine for the Public Service
          Volume 15. No. 3 of 2023



          •  Ten Years of the NDP
             - Stepping Up the
             Business Government




          •  Paradox of Rich Policies
             and Poor Service Ethical
             Outcomes




          •  Neglect of Data
             Governance Undermines
             Service Delivery




          •  Exemplary Leadership
             – A profile of former
             Deputy President

             of South Africa,  Dr

             Phumzile Mlambo-
             Ngcuka
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