Page 4 - DPSA - Service Delivery Report

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FROM THE EDITOR’S DESK
A n
magazine team takes this opportunity
t Yet another article, Re-tooling for the Senzo Mchunu. Appointed to the MPSA
W fourth industrial revolution, urges us to portfolio on 29 May 2019, Minister
t be more proactive in terms of preparing
d for the fourth industrial revolution
b labour market. However, the most
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t magazine by actively helping us to make
S the future content of the publication
in relevant, informative and useful. Help us
F
expansion and upgrade of its broadband
eral elections. In the SoNA, President Ramaphosa identified seven priorities
offering is underpinned by the bigger
2 SERVICE DELIVERY REVIEW | Volume 12 No.3 of 2019 vision of leveraging technology. It
is hoped that this would ultimately
A brand new world
Managing Editor
Colette Clark
Editor
Dudley Moloi
Editorial Team
Sebenzile Zibani Louisa Teane
Editorial Advisory Group
brand
Rhulani Makubela
ew world
Zamokwakhe Khuzwayo
Mataywa Busieka
To order copies of the
Service Delivery Review
contact
his eSlecbteronnziicleS.ZeirbviacneeD.deplisvear.ygoRve.vziaew
e-SDR) magazine is the last of three ditions under the pilot we undertook at
We belong
he beginning of the first quarter in 2018.
We care
hile we have not formally assessed
We serve
he pilot, the benefits of migrating to a
Invitation for
igital version of the magazine have
contributions
een outstanding from a production and istribution point of view.
The Service Delivery Review is a learning and knowledge
oreover, the anecdotal feedback
tool for the Public Service. It
e have received from readers has
provides a platfrom for debate
een largely positive. The initial worry
and the exhange of ideas
bout the end-reader’s access and
xperiencteosaoidf timhepr“oflivpebdoosek”rvviceersion of he publication tudrneelidveoruyt. to be just that
worrPieusb. lic servants, academics, communities and other
ow that there is a level of confidence
interested parties are
rom the production side, the next phase
encouraged and welcome to
the evolution and improvement of the
respond to and raise issues in
DR magazine would be to strengthen
this regard.
he quality, relevance and usefulness
f the editorial content. These would
Letters and feedback should
clude ensuring that each of the three
not be more than 500 words
nnual editions has a thematic focus
and the maximum lenght for
ased on original material such as
articles is 2 000 words.
ase studies, special feature articles, ersonality profiles and issue fact
For more information
heets. Until the next edition, the reader invited to gpoletahsroeucgohntahcet collage of
aterial coDnutadinleyd@indpthsisalegdoivti.ozna.
ne of the striking things about the hree editions (including this one) is how he topic of technology and the Public
ervice keeps cropping up, especially the broader sense that includes the dea of the fourth industrial revolution. or example, the Western Cape’s
The Service Delivery Review (SDR) T communities to play a meaningful role in
for the Sixth Administration. Two of these have a bearing on the mandate of the MPSA.
These are, namely, “consolidating the social wages through reliable and qual- ity basic services” and building “a capa- ble, ethical and developmental State”, that are dependent on there being a higher sense of Batho Pele among pub- lic servants.
In a similar vein, the article Heeding the call to serve profiles the rise of Humbulani Tshivhase up the the ranks of the Public Service. Having started as an intern a decade ago, Tshivhase is now Director and Organisational De- sign Specialist.
Tshivhase’s story illustrates what un- derpins the implementation of Devel- opmental Programmes in the Public Service, that are primarily targeted at young people, as reported in the Pub- lic Service Tackling Youth Unemploy- ment article.
The march of technology is relentless, which explains why it seems each edition of the SDR magazine carries something on technology and more specifically the Fourth Industrial Rev- olution.
Two pieces are worth highlighting in this regard. The first one, Behold the Future of Work, is a summary of a research report by the Institute for Futures Re- search, which is based at Stellen- bosch University. The other article is a thoughtful interview on the meaning of the Fourth Industrial Revolution in the context of Africa’s development tra- jectory. The interviewee is Professor Rasigan Maharajh, founding Chief Di- rector of the Institute for Economic Re- search on Innovation at the Tshwane University of Technology.
While the edition carries snippets that the reader would hopefully find infor- mative and stimulating.
The SDR magazine team welcomes suggestions for articles, case studies and relevant research reports in the in- terest of building the Public Service as a learning organisation.
( growing the economy.
e to welcome the new Minister for Pub-
lic Service and Administration (MPSA),
Mchunu is no stranger to public admin-
istration leadership.
A former teacher himself, Minister Mchunu
of articles is one that reports how the
raised by President Cyril Ramaphosa
during the State of the Nation Address
(SoNA), following the May 2019 gen-
i to go forward.n
S
a
empower individuals, households and