Page 35 - DPSA - Service Delivery Report
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Service Delivery Reviewis published by the Department of Public Service and Administration
Each one of us is a knowledge worker and a learning champion in this knowledge economy. We all have a role to play in turning the Public Service
into a learning public service for quality service delivery.
Let us pursue this idea by using the Service Delivery Review as a platform for sharing our experiences, successes, mistakes and methodologies and for
growing our own intellectual capital.
