{"id":5454,"date":"2026-04-09T08:04:32","date_gmt":"2026-04-09T06:04:32","guid":{"rendered":"https:\/\/www.dpsa.gov.za\/thepublicservant\/?p=5454"},"modified":"2026-04-09T08:05:29","modified_gmt":"2026-04-09T06:05:29","slug":"world-bank-reaffirms-support-for-public-service-reform-in-south-africa","status":"publish","type":"post","link":"https:\/\/www.dpsa.gov.za\/thepublicservant\/2026\/04\/09\/world-bank-reaffirms-support-for-public-service-reform-in-south-africa\/","title":{"rendered":"World Bank Reaffirms Support for Public Service Reform in South Africa"},"content":{"rendered":"\n

| 05 March 2026<\/strong>. The Minister for the Public Service and Administration, Inkosi Mzamo Buthelezi, hosted Arturo Herrera, Director at the World Bank, at the Department of Public Service and Administration (DPSA) offices, Batho Pele House. Mr Arturo Herrera was accompanied by a senior delegation from the World Bank, Satu Kahkonen, Country Director, Mimi Ladipo, Practice Manager, Gladys Senderayi, Senior Public Sector Specialist, and Albertus Schoeman, Public Sector Specialist.<\/p>\n\n\n\n

The high-level engagement began with a clear, collaborative message from the World Bank delegation: \u201cOur visit is simple; we just want to know how we can help.\u201d<\/p>\n\n\n\n

The meeting focused on strengthening collaboration between the DPSA and the World Bank to advance public sector reform, improve service delivery, and strengthen governance systems in South Africa.<\/p>\n\n\n\n

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The purpose of the meeting was to discuss the role of the Department of Public Service and Administration (DPSA) in advancing anti-corruption reforms and the professionalisation of public administration, and to explore areas where the World Bank can support the Department in advancing these reforms.<\/p>\n\n\n\n

The World Bank has shown sustained interest in South Africa\u2019s National Framework Towards the Professionalisation of the Public Sector, engaging closely with both the DPSA and the Public Service Commission on its implementation.<\/p>\n\n\n\n

Working alongside the National Treasury, the World Bank has also supported reforms at the municipal level, including the development of a diagnostic and roadmap to professionalise municipal Chief Financial Officers (CFOs). This work provides a model for identifying evidence-based reform priorities and strengthening targeted occupational streams within the public sector.<\/p>\n\n\n\n

The World Bank expressed interest in understanding the Minister\u2019s reform priorities in the context of Parliament\u2019s adoption of the Public Service Amendment Bill and ongoing deliberations on the Public Service Commission Amendment Bill.<\/p>\n\n\n\n

At the heart of the Minister\u2019s vision is the transformation of service delivery through systemic process change. Inkosi Mzamo Buthelezi emphasised that the DPSA\u2019s strategy focuses on structural reform to ensure that the public service becomes more efficient, accountable and responsive to the needs of citizens.<\/p>\n\n\n\n

A key priority highlighted by the Minister is the digital modernisation of the public service, which includes:<\/p>\n\n\n\n