Service Delivery Review, Vol 5 No 3
A learning Journal for Public Service Managers
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Skills knowledge learning
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The journal has been broken up into seperate articles below for quick viewing pleasure.
Contents
Issues
Pioneering the needs of our citizen
Purpose and objectives of the SMS Conference
On planning and strategies: The case of eThekwini Municipality
Repositioning the government machinery for poverty alleviation
Leadership and professionalism for SMS members
Investigating the criminal justice system
Results on basic needs
Infrastructure investment roll-out challenges
Is government optimally poised to acheive set objectives and targets in time?
JIPSA’s role in the broader ASGISA programme
Social aspects of building a competent, responsive and representative labour force
The business sector’s role in accelerating growth
The imperative of Batho Pele in a pot of transitions
Purpose of the Batho Pele Learning Network
The “Mystery” of Knowledge Management
Getting KZN’s arts and culture in order
Assessing capability in the public sector
Peer review and the legacy of learning from each other
The 2006 Public Service Week: A Batho Pele Revitalisation Initiative
Case Studies
Poverty alleviation in rural China
Moving towards the 2015 Millennium Goal Targets to address skills shortages
Some thoughts on the governance and administration cluster
Creating a centre for excellence
The UK Charter Mark system: Lessons for the South African public service
Kimberley’s Breastfeeding Mother’s Lodge
The implementation of Batho Pele by the eThekwini Municipality
Improvement of Filing System at Rob Ferreira Hospital
“South Africa, alive with possibility” Building national pride
Knowledge services: The “Why” of Knowledge Management
Knowledge Management for development
Establishing a SA National Centre for Informatics and Knowledge Management
Skills development for growth: A local government perspective
Profiles
Making a healthy hospital
Regulars
From the Editor’s Desk
Letter from Tshwane
News in Brief
Book Reviews
Odds & Ends
Opinions expressed in this journal are not those of government but reflect the views of individual writers
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