Service Delivery Review, Vol 5 No 1
A learning Journal for Public Service Managers
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Contents
Issues
Processes Towards a Strategy for Social Development
2010 FIFA World Cup: Business and Stakeholder Conference
Programme Management of Infrastructure Programmes
Economic Cluster Programme of Action
Governance and Administration Cluster Programme of Action
AsgiSA: Accelerating Growth and Development in South Africa
Local Government: Five-Year Programme of Action
Provincialising the National Social Cluster Priorities
Gauteng Accelerating Delivery Towards Vision 2014
Why Being Good is not Good Enough: Re-organising the State
Unpacking the Strategic Framework for the GPG
Building the Organisation and Capacity of the State
The Management of Innovation for Acceleration in Service Delivery
Strategic Leadership
Through the Revolving Door
Profiles
Activist Principal
Case Studies
Rural Development Perspective: The Case of Masibuyele Emasimini
Building Integrity in Public Sector Organisations
Building the Skills Base in Mpumalanga
Harnessing Development Corridors in Mpumalanga
Repositioning and Maximising the Role of Parastatals
Charting Free State’s Development Strategy
Developing Skills and Competencies
Developing an Integrated Infrastructure Strategy
KwaZulu-Natal Citizens’ Charter
Developing Service Standards
Improving Relationships Between Health Care Users and Workers
Education Development and Support Centres
Infrastructure Investment and Roll-out Challenges
Challenges of Cross Sector Integration
International Case studies
Strategic Decision Making in the City and County of San Francisco
Public Service Census in the Democratic Republic of Congo
Knowledge Management in Canadian Science and Technology
Regulars
From the Editor’s Desk
Letter from Tshwane
News in Brief
Book Reviews
Odds & Ends
Opinions expressed in this journal are not those of government but reflect the views of individual writers
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