Service Delivery Review, Vol 4 No 1

50 Years of the freedom charter

Download Click here to view the complete journal. The journal has been broken up into seperate articles below for quick viewing pleasure.

Contents

• The Leadership Role of Senior Civil Servants
• Towards Participatory and Transparent Governance
• Innovation and Governance
• Tracking the Changing Face of Local Government
• Hands-on Local Government
• Service Delivery in the Information Age
• How Do I Make My Business Case? The VACSO Framework
• The E-Government Consultative Progress
• How Strong Partnerships Can Take Development to New Heights
• Unity is Strength: How Parastatal MergersWill Improve Delivery
• Getting Value from Knowledge Management
• Examining the State of the Public Service in 2004/2005
• Turning the Tide on Corruption

• Spinning The Web
• Setting the Records Straight

• Developing School Infrastructure through Public-Private Partnerships
• Senior Management Service Delivery Challenge:Project Khaedu in KwaZula Natal
• Blueprint for the Contract Management Centre (CMC)

• From the Editor’s Desk
• Letter from Tshwane
• News in Brief
• Book Reviews
• Odds & Ends