Service Delivery Review, Vol 3 No 3
A learning Journal for Public Service Managers
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Bridging the gap between two economies
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Contents
Issues
Bridging the Gap Between Two Economies: A Public Service Response
Deputy President Urges Senior Public Service Managers to make Batho Pele work
Building a Developmental State: A Public Service Response
Budgeting Challenges in the Developmental State
Towards a South African Developmental State: Challenges Ahead
Skills Requirements for a Developmental State: A focus on Key Role-Players
A Critique of the Macro-Organisation of the State and Possible Solutions
Taking Stock of the Constitutional Evolution Process
Deepening Professionalism in the Public Service
How Spheres of Government can work towards fulfilling their Constitutional Mandate
Building a Developmental State and Bridging the Gap Between Two Economies
The Monitoring and Evaluation Learning Workshop: A Synopsis
Our World of Policy Studies
Why an Address is Key to Integrated Development
Revitalising Public Service Delivery
Winning the War against Red Tape
Building a Unified System of Public Administration
The Need for a Strategically Managed Developmental State
Creating Job Opportunities in a Developmental State
Rapea Rises to the Occasion
Case Studies
Water Services: Taking South Africa into the Next Century
How Kimberley Hospital became Model of Excellence
Project Khaedu to keep Managers in touch with Delivery Problems ... and Solutions
Improving Service Delivery at Home Affairs
Making Integrated Programmes Work
Planting a SEED for Better Provision of Energy
Rehabilitation to Revitalisation: the Success of Limpopo’s RESIS Programme
Illustrated Procedure Manuals: A Batho Pele Initiative
The Regulars
From the Editor’s Desk
Letter from Tshwane
Book Reviews
The Funny Side
Opinions expressed in this journal are not those of government but reflect the views of individual writers
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