Service Delivery Review, Vol 2 No 3
A learning Journal for Public Service Managers
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Building for the future
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The journal has been broken up into seperate articles below for quick viewing pleasure.
Contents
Issues
Human Performanc Today
Towards and Integrated Public Service
Public Servants need to be Intellectually Inclined
Taking Stock of our Transformation Journey
Performance Management as a Leadership and Management Tool
Towards becoming a Developmental State: A Focus on Poverty Alleviation
Robinson Ramaite: The Time to Go is the Time for Reflection
Enterprise Performance Management as an Integration Tool
Innovation and Information Management
e-Government: Gateway Gets off the Ground
BEE: Sharing the Same Vision, Speaking in one Voice
Broadening Public Access to Government Information
Sabotaging Service Delivery: The Hidden Hand of Corruption
Strategies to Overcome Corruption
Financial Disclosure and Conflict of Interest
Regulars
From the Editor’s Desk
Letter from Tshwane
News in Brief
Profile: Farewell, Chief — Robinson Ramaite
Case Study: Best Practice Models/Strategies in Limpopo Province
Case Study: The Public Service as Learning Organisation
Case Study: The Integrated Justice System
Case Study: Canada’s Professional Association of Public Service Managers
Case Study: Red Tape Reduction — Lessons from Germany
Profile: Award-winning teacher Connie Mbowani
Case Study: How to Give Project Management Teeth
Case Study: The GJ Crookes Hospital Experience
Book Reviews
The Funny Side
Opinions expressed in this journal are not those of government but reflect the views of individual writers
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