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Service Delivery Review, Vol 2 No 3

A learning Journal for Public Service Managers

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Building for the future


Coverpage Vol 2 No 3   

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    The journal has been broken up into seperate articles below for quick viewing pleasure.

  • Contents


    Issues

  • Human Performanc Today
  • Towards and Integrated Public Service
  • Public Servants need to be Intellectually Inclined
  • Taking Stock of our Transformation Journey
  • Performance Management as a Leadership and Management Tool
  • Towards becoming a Developmental State: A Focus on Poverty Alleviation
  • Robinson Ramaite: The Time to Go is the Time for Reflection
  • Enterprise Performance Management as an Integration Tool
  • Innovation and Information Management
  • e-Government: Gateway Gets off the Ground
  • BEE: Sharing the Same Vision, Speaking in one Voice
  • Broadening Public Access to Government Information
  • Sabotaging Service Delivery: The Hidden Hand of Corruption
  • Strategies to Overcome Corruption
  • Financial Disclosure and Conflict of Interest


    Regulars

  • From the Editor’s Desk
  • Letter from Tshwane
  • News in Brief
  • Profile: Farewell, Chief — Robinson Ramaite
  • Case Study: Best Practice Models/Strategies in Limpopo Province
  • Case Study: The Public Service as Learning Organisation
  • Case Study: The Integrated Justice System
  • Case Study: Canada’s Professional Association of Public Service Managers
  • Case Study: Red Tape Reduction — Lessons from Germany
  • Profile: Award-winning teacher Connie Mbowani
  • Case Study: How to Give Project Management Teeth
  • Case Study: The GJ Crookes Hospital Experience
  • Book Reviews
  • The Funny Side



    Opinions expressed in this journal are not those of government but reflect the views of individual writers

























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