Service Delivery Review, Vol 2 No 2
A learning Journal for Public Service Managers
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Working together for transformation
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The journal has been broken up into seperate articles below for quick viewing pleasure.
Contents
Issues
Sharing Stories of Transformation
Let the Proceedings Begin!
Gateway to Quality Service Delivery
Building a Strong, Willing and Capable Leadership
Service Delivery, Change Management and Accountability
Service Delivery Collaboration Accross Government Departments
The Challenge of Making Service Delivery Happen
Shared Governance Combating Poverty and Exclusion
The Epic Advisers African Leadership Model
The Professional Public Servant
Regulars
From the Editor’s Desk
Letter from Tshwane
News in Brief
Case Study: The Case of the Friends of Mosvold Scholarship Trust
Profile: Mailakgang Primary School: Overcoming Obstacles
Case Study: The Community on Wheels and Mass Registration Programmes
Case Study: The Lentegeur Hospital Experience
Case Study: The Cape Gateway Project
Case Study: Poverty Alleviation in KZN
Case Study: Bringing Core Services Closer to the People
Case Study:Working for Water: Threats and Successes
Case Study: Letaba Hospital as a Centre of Excellence
Case Study: Restructuring of State Assets in Limpopo
Case Study: Changing the Face of Local Government in Cape Town
International Case Study: Turning Human Waste into Domestic Gas
Book Reviews
The Funny Side
Opinions expressed in this journal are not those of government but reflect the views of individual writers
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