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  Coverpage Vol 6 No 2
  

  Grassroots - A guide for communities about community development workers
  

Service Delivery Review, Vol 2 No 1

A learning Journal for Public Service Managers

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The State we are in


Coverpage Vol 2 No 1   

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    Contents


    Issues

  • The Quest for a Better Administration
  • Examining the Role of the State as a Developmental Catalyst
  • The Making of a Parasitic State
  • Government Strategy to Enhance Service Delivery Institutions
  • Sharing Knowledge is Power
  • Practical Suggestions for Branch Managers, Managers and Team Leaders
  • Networking to Leverage Knowledge
  • Batho Pele Learning Network Launch: a Synopsis
  • Training on the Implementation of Batho Pele Principles
  • The AJA: Creating an Accountable Public Service
  • Contemporary Ideas on Leadership: Sound Advice or Empty Slogans
  • Performance Improvement in Public Service Delivery
  • Health Care: Towards the Need for Intervention and Balance
  • Empowering Youth in a Changing Society


    Regulars

  • From the Editor’s Desk
  • Letter from Tshwane
  • News in Brief
  • Profile: SDR a Potent Learning Tool
  • Case Study: Food for Thought
  • Profile: Bound by Commitment to Delivery
  • Case Study: How Knowledge Management works in New Zealand
  • Case Study: Reinventing Government Service Delivery – Northern Cape
  • Case Study: MPCC Programme: A Vehicle of Service Delivery
  • Case Study:Working Together: Ontario wins Gold at 2002 CAPAM
  • Personal Finance
  • Book Reviews
  • The Funny Side



    Opinions expressed in this journal are not those of government but reflect the views of individual writers

























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