Service Delivery Review, Vol 1 No 3
A learning Journal for Public Service Managers
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The journal has been broken up into seperate articles below for quick viewing pleasure.
Contents
Issues
Public Administration Survey on Corruption
Transforming Health Delivery
A Holistic Approach To Organisational Management
Delivering Justice: A Broad Look at the State Justice System
Integrating Human Resources in the Public Service
Performance Management as a Strategic Tool
Leveraging Technology to Support Service Delivery
Case Studies and their Value in the Public Service
How the National Statistics System Impacts on Service Delivery
Court Managers and Challenges Facing our Courts
Code of Conduct for Public Functionaries
First South African Public Management Conversation
How Capacity and Leadership Can Enhance Delivery
Responses to Robinson Ramaite’s Paper
First Public Management Conversation: Anti-corruption and Ethics
Responses to Richard Levin’s Paper
Service Delivery: Innovation and e-government
Responses to Article on Innovation and e-government
Conversations: An Overview
Regulars
From the Editor’s Desk
Letter from Tshwane
News in Brief
Profile: Listen Up — The Boss has Spoken
Case Study: A Tale of Two Townships
Case Study: Folateng: A Place of Healing
Case Study: Community Water Supply and Sanitation Programme
Case Study: Restructuring the Agricultural Sector in Limpopo
Case Study: Repositioning Pay Points in KZN
Profile: Astonishing the Gods
Book Reviews
The Funny Side
Opinions expressed in this journal are not those of government but reflect the views of individual writers
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