Coverpage Vol 6 No 2

Grassroots - A guide for communities about community development workers

Service Delivery Review, Vol 1 No 2

A learning Journal for Public Service Managers

<< Back to SDR index

Beyond the call of duty

Coverpage Vol 1 No 2

Download

Click here to view the complete journal.

The journal has been broken up into seperate articles below for quick viewing pleasure.

Contents

Issues

Providing Education in South Africa: The Challenges

Exploring the Service Delivery Challenge

Projects and Programme Management – Beyond Tools and Techniques

People Management that Supports Service Delivery

How Spheres of Government Work Together to Facilitate Delivery

The Investors in People Standard: What is it?

Policing a Society in Transition: the Road Ahead

Challenges in Health Service Delivery

Tackling the Eastern Cape

The Relevance of Human Resource Management

From the Ashes: The Phoenix Rises

Regulars

From the Editor’s Desk

Letter from Tshwane

Profile: Just Do It, says Veronica

Case Study:West meets Africa: Conflct Resolution

Case Study: How Corruption Affects Service Delivery

Case Study: Restructuring State Assets: Ezemvelo Experience

Case Study: The Mashunka Flagship Programme

Profile: Modest Hero who “Just did his Duty”

Case Study: Turning the Corner: Free State Road Improvement

Case Study: Transforming the Laundry Services

Case Study: Clinic Building Programme: Where to Now?

Case Study: Service Delivery: Cala Police Station

Profile: A Firm Democrat in Charge

Case Study: SDI Progress in Limpopo Department Public Works

Case Study: Sekhukhuni: the Infrastructural Challenges

Opinion: Back to Basics

Personal Finance

Opinions expressed in this journal are not those of government but reflect the views of individual writers