Coverpage Vol 6 No 2

Grassroots - A guide for communities about community development workers

Service Delivery Review, Launch Edition

A learning Journal for Public Service Managers

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Stand and deliver

Coverpage Launch Edition

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The journal has been broken up into seperate articles below for quick viewing pleasure.

Contents

Issues

From the Editor’s Desk

Letter from Tshwane

Learning in Public Management

Governance and Public Service Transformation

How Amatole Tries to Put People First

Service Delivery Improvements (Northern Province)

Tombo – Shared Service Delivery

SMS: Taking Service Delivery to New Heights

Profile: Reddy for Action

A Case of Too Little Too Late?

Fighting AIDS in the Workplace

Profile: Broekman: A Man for all Seasons

e-Government: an Overview

The Innovative State

Guest Column: Change is Pain

Profile: At the Helm of NP

Personnel Policy in the Public Sector

Service Provision in Rural Areas

Finances Planning is Key to Financial Well-being

Opinions expressed in this journal are not those of government but reflect the views of individual writers