Home Contacts
SA Governmnet online Public service comission Centre for public service innovaton Community Development Workers Batho Pele Government Employee Medical Scheme State information technology agency
















  

  Coverpage Vol 6 No 2
  

  Grassroots - A guide for communities about community development workers
  

DPSA- Performance management(PM) LN

6 February 2003

Linking Individual Performance with Institutional Performance: Developing and Implementing a Performance Management System

25 October 2002

Mr Terry Layton, a consultant from Australia, who assisted the IPSP Laundry project in the Free State, will be sharing advantages of the performance management system based on Balanced Scorecard. Mr Layton is also an expert in the field of utilising cost recovery to enhance institutional performance in public service delivery. The learning session will be divided into two parts: 1st session looking at individual performance management (balanced scorecard); 2nd session looking at cost recovery (institutional performance). The target audience of the learning session are individuals, departments, and other organisations in the public service (like Public Service Commission and SAMDI) who are involved in developing performance management and cost recovery measures to improve effectiveness and efficiency in their operations.

May 2001

Introduction

Service delivery imperatives and the quest for improved performance in the Public Service led to the requirement that departments in the national and provincial spheres of government had to have new performance management and development systems (PMDS) in place by 1 April 2001. Another factor that impacted on performance management in the Public Service was the development of proposals for a new pay progression system, a system that is intended to be based partly on performance.

A thorough assessment by the Department of Public Service and Administration (DPSA) spanning the period March to May 2001 indicated that, by and large, departments were unable to meet the regulatory requirements by the required date. Nine national departments and one province have started implementing their new systems. Even in those cases where implementation is taking place, it is too soon to tell to what extent these systems have actually resulted in improved individual, team and organisational performance.

Despite the above, and what appears to reflect a negative scenario of performance management in the Public Service, the past three years have nevertheless seen a remarkable growth in the understanding of the new paradigm of performance management and development that needs to be instilled in the Public Service. This is highlighted by the fact that only three national departments and two provincial administrations have not made significant progress towards the development of new systems. The way forward requires the identification of those departments that most need capacitation and assistance, and determining the appropriate remedial action.


























Home Home Contacts Contacts Frequently Asked Questions Frequently Asked Questions Public Service Comission State Information Technology Agency State Information Technology Agency State Information Technology Agency State Information Technology Agency Batho Pele Batho Pele Batho Pele Batho Pele Batho Pele Batho Pele Integrated Provincial Support Programme Public Service Healthchannel Centre for Public Service Innovation Pubilc Service Comission South Africa Government Online