Salaries and benefits in the Public Service for levels 1 to 12

Batho Pele Learning Network Launch

Venue: Kopanong Conference Centre
Date: 11 April 2003

Background

One of the challenges facing government departments is to accelerate service delivery using the spirit and principles of Batho Pele. There are a number of initiatives that various government departments at national and provincial levels have embarked on to implement Batho Pele. To date there exists no platform to share and exchange experiences and lessons on Batho Pele. It is against that background that DPSA’s Service Delivery Improvement Branch has identified the need to hold and launch a learning network on Batho Pele. Purpose and Objectives The purpose and objectives of the learning workshop is to provide a platform for those in service delivery:

To explore and reach an understanding on the meaning of Batho Pele and its importance in the business of government, particularly service delivery
To understand government's various initiatives and programmes to make Batho Pele work
To showcase government's efforts to put people first in service delivery
To share and learn from each other based on practical experiences in implementing Batho Pele on the ground

Programme

Programme Director: Mr. Solly Mogaladi

Opening Address

Mr. Alvin Rapea, Acting Director-General Department of Public Service and Administration

An Overview of the national government Batho Pele strategy, including some current initiatives

Mr. Kgotla Bantsi, Department of Public Service and Administration

Experiences and lessons on training programmes on Batho Pele

Ms Tshidi Masuta, South African Management Development Institute (SAMDI)

A model integrated rural service delivery project

Mr Solly Masilela, Directorate of Traditional Affairs, Mpumalanga provincial government

The Multi-Purpose Community Centre project as a vehicle for service delivery

Ms. Busi Mdaka, Government Communication and Information Systems(GICS), Gauteng province

Summation of key issues and way forward