Senior management service conference 2007

Performance and leadership development management in the 21st Century: Best practice and implication for service delivery improvement

Date: 12 Sep 2007 - 14 Sep 2007

Venue: Cape Sun hotel, Cape Town

Intended audiences : Senior managers in the Public Service


The Senior Management Service (SMS) conference is an annual event and has run since the introduction of the SMS framework in 2001. A total of ±400 senior managers in the Public Service are yearly given the opportunity to attend. the conferences are devoted to presentations on key issues and challenges which are relevant to address priority issues of the Public Service. Speakers drawn from local and international public and private sectors are given the opportunity to share best practices and experiences with the delegates. the event is also an opportunity for members of the executive to address the SMS members.

SMS conferences have in the past focused mostly on current trends and dynamics with regard to the government programmes in an attempt to enhance cross and public sector learning. This was done by inviting public and private sector specialists and experts to make presentations to senior managers. the main aim of all the conferences held thus far, although they were educational and knowledge based, there was less emphasis on the consultative part on policy matters for senior managers especially on issues pertaining to their own development. the focus of previous SMS conferences is attached at tag A. Since the establishment of the SMS in 2001, the only SMS conference that focused on formal consultation with SMS members was the 2002 SMS conference which consulted members on professional aspects of the SMS. This resulted in an attempt to establish a professional association for the SMS. the 2007 SMS conference would focus on the Leadership Development Management Framework and Organisational Performance Management. Aspects such as best practice on performance, training and development, learning, coaching and mentoring will be discussed.

Demands for services, poverty relief, more inclusion in governance, new technology and management techniques, new strategies bring more responsibilities to senior managers and require complicated approaches to policy making and implementation. These require senior managers to have cutting-edge knowledge perhaps more than it is required from managers in other countries. Learning and proper consultation on Performance Management, Coaching and Mentoring, Assessment and Development Centres need to happen at the SMS conference.


The overall aim of the conference is to create a platform and an opportunity for SMS members in the public service to convene as a group for the following reasons:


  • Allows SMS members to meet with their peers and to share experiences in order to adopt best practices.
  • Creates an opportunity for SMS members to meet and share experiences with international and continental speakers with regard to SMS issues.
  • Creates a space for business leaders to share business practices and principles that can benefit SMS members.

Motivational Sessions

  • Creates an opportunity for SMS members to meet with the Minister for the Public Service and Administration (MPSA) and it gives the Minister an opportunity to address the delegates directly and collectively.
  • Creates an opportunity to meet other motivational speakers who can boost the morale of SMS members, including political leaders such as Ministers, MECs, Premiers, the Deputy President, and the President


  • Develops a culture of professional and ethical behaviour.
  • Promotes service delivery, efficiency and effectiveness in the Public Service.
  • Creates a forum for debate and discussion on professionalism in the senior management service.
  • Evaluates the new dispensation of the SMS in order to identify gaps and possible interventions.
  • Creates learning sessions for SMS members.
  • Reviews new developments in the SMS.


Day 1

Sub theme 1: Strategies to strengthen leadership development to enhance organisational performance management in the Public Service

Chairperson: Ms C Clark: Deputy Director-General, Department of Public Service and Administration (DPSA)

  • Round table discussions: Responding to Leadership Development in the Public Service in consideration of the Global challenges
    Facilitator: Dr C Nwaila, Director-General, Free State
    • Ms GJ Fraser-Moleketi
    • Ms V Petersen
    • Prof R M Levin
    • Prof D Argyriades
    • Ms R Perez
    • Ms L Msengana-Ndlela
  • Breakaway Commissions

  • Commission 1
    • Organisational Performance Management
      Facilitator: Mr L Mthethwa, Acting Chief Executive Officer, Centre For Public Service Innovation (CPSI)
      Presenter: Dr E Ijeoma, Senior Lecturer University of Pretoria
      Key Issues:
      • What Is OPM and What It Is Not - (Elements of OPM & Best Case Study Locally and Around the World.)
      • Key Steps to Improving Service Delivery Through OPM (Implementation Challenges and Role Clarification)
      • Linking Organisational Performance With Service Delivery Impact
  • Commission 2
    • Leadership Challenges in the Single Public Service
      Facilitator: Ms M Nchwe, Deputy Director-General, SAPS
      Presenter: Prof R M Levin: Director-General, Department of Public Service and Administration
      Key Issues:
      • Implications of the Single Public Service
      • Key Challenges and Elements of A Single Public Service and Its Impact on Leadership
  • Commission 3
    • Women in Leadership - SMS Women's Forum
      Facilitator: Ms X Sibeko, Director-General, Sport and Recreation South Africa
      Presenter: Commissioner K Mashigo, Public Service Commission
      Key Issues:
      • Empowerment Strategies
      • 8 Principles
      • Leadership Pipeline For Women
      • Support Structures For Women
  • Commission 4
  • Gala Dinner – Launch of the Draft Leadership Development Management Strategic Framework for Senior Managers in the Public Service

Day 2

Sub Theme: Creation of a culture of continuoues learning and development - Management implications

Chairperson: Dr M Singh, Deputy Commissioner, SAPS

  • Round table discussions: The leadership pipeline in the Public Ser vice: Implications for Public Service Managers
    Facilitator: Dr E Kornegay, Deputy Director-General, Department of Public Service and Administration
    • Ms C Clark
    • Dr M Orkin
    • Adv Misser
    • Mr Manyi
    • Ms Hefele

Last update: 31 August 2011

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