Consultative workshop on the development of the organisational service delivery readiness assessment framework and toolkit

Date: 25 Feb 2011

Venue: Emperors Palace

Background

The department of public service and administration is in the process of developing an organisational service delivery readiness assessment framework and toolkit.

Purpose

The purpose of the workshop is to obtain inputs on the content and to offer participants an opportunity to contribute to the development of the abovementioned framework and toolkit, as well as the future application thereof.

Expected output

Organisational service delivery readiness assessment framework and toolkit

Intended audience

Departments are requested to nominate 3 managers (planning/ organisational development/ line function components responsible for district operations) to attend the consultative workshop.

Presentations

Last update: 31 August 2011

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