MEDIA STATEMENTS: Government hotline for reporting cases of misconduct in the public service
Date: 16 Apr 2021The Department of Public Service and Administration (DPSA) today, 16 April 2021, launched the Discipline Management Complaints Hotline, a platform which will enable public servants on prolonged suspension to report incidents of bullying and victimization by their supervisors, pending finalisation of their disciplinary cases. This, comes after it was reported that over R 2 billion had been spent on salaries of suspended public servants or public servants on precautionary suspension, in the 2019/2020 Financial Year.
The Hotline service, set under the Public Administration Ethics, Integrity and Disciplinary Technical Assistance Unit (PA-EID-TAU), will allow public servants to engage directly with the DPSA, assist the department to monitor the type and trends of complaints received in the public service and devise strategies to improve discipline management policies, capacity building interventions, oversight as well as norms and standards.
Complaints can be channelled through the hotline by texting “Hi” via WhatsApp to: 063 699 7280, in order to receive the link for the e-form or by accessing the e-form on http://www.dpsa.gov.za/ or by sending an email to DMcomplaints@dpsa.gov.za ; this is accessible 24 hours a day, on any day of the week.
Public servants can also call 012 336 1349, during operating hours (09:00-16:00) on weekdays for enquiries as well as to obtain clarity on the e-form or to follow-up on the status of complaints already submitted.
For further media enquiries please contact: Media Liaison Officer, Ms Kamogelo Mogotsi on 076 523 0085/ Email: Kamogelo.Mogotsi@dpsa.gov.za
Issued by the Department of Public Service and Administration