MEDIA STATEMENTS: Chabane to transform the public service into effective service delivery machinery

Date: 29 May 2014

Public Service and Administration Minister Collins Chabane says there is a great sense of expectation and a growing urgency for the transformation of the public service into effective service delivery machinery for the fast tracked implementation of the National Development Plan (NDP).

The newly appointed minister says it is urgent though that newly created departments kick off the ground with immediate implementation of their mandate as outlined by the President during the announcement of the new administration. To this effect, Minister Chabane says the DPSA will work with all affected departments in assisting with the establishment of their structures as well as transfer of functions between them.

Chabane has emphasized that it is critical that government's response should be gearing the back office of government, skilling and capacitating employees to be able to proactively deliver on these expectations.

"We want to ensure that the public service is professionalized, trained, capacitated, effective, efficient and development-oriented and practically implement all measures in place to improve service delivery programmes, reinforce commitment to service delivery by all partners for the benefit of all citizens" Minister Chabane said.

Chabane added that "The NDP identifies the task of improving the quality of public services as critical to achieving transformation. This will require provinces to focus on identifying and overcoming the obstacles to achieving improved outcomes, including the need to strengthen the ability of local government to fulfil its developmental role".

Chabane says one of DPSA's key priorities for the year ahead is the move towards an e-government as citizens increasingly prefer to use digital channels to interact with government. At the same time, governments world-wide have resolved to invest significant resources in the delivery of online services, particularly in the current context of fiscal austerity.

In his first two days in office as Minister for the Public Service and Administration, Chabane took the opportunity to interact with members of staff across the board and stressed that "the stability and effectiveness of the public service is highly dependent on the commitment and devotion of its staff".


For further information contact

Ministerial Spokesperson: Brent Simon

Cell: 076 315 7330

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